{"id":12097,"date":"2013-08-11T19:22:53","date_gmt":"2013-08-11T19:22:53","guid":{"rendered":"http:\/\/localhost:8888\/test\/?page_id=532"},"modified":"2023-11-28T10:50:45","modified_gmt":"2023-11-28T10:50:45","slug":"support","status":"publish","type":"page","link":"https:\/\/neonthis.com\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n\n  <div class=\"banner has-hover bluey\" id=\"banner-665350610\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <div class=\"bg fill bg-fill bg-loaded\"><\/div>\n                                    \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n   <div id=\"text-box-425195906\" class=\"text-box banner-layer x50 md-x50 lg-x50 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n<h1 class=\"lead\">Support<\/h1>\n<p class=\"lead\">Here you will find answers to frequently asked questions as well as contact information for contacting our team if you require any additional assistance.<\/p>\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-425195906 {\n  width: 60%;\n}\n#text-box-425195906 .text-box-content {\n  font-size: 100%;\n}\n<\/style>\n    <\/div>\n \n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-665350610 {\n  padding-top: 269px;\n}\n<\/style>\n  <\/div>\n\n\n<section class=\"section\" id=\"section_1958681317\">\n<div class=\"bg section-bg fill bg-fill bg-loaded\"><\/div>\n<div class=\"section-content relative\">\n<div class=\"row row-collapse\" style=\"max-width:100%\" id=\"row-1351815304\">\n<div id=\"col-84709398\" class=\"col medium-12 small-12 large-12\">\n<div class=\"col-inner\">\n<div id=\"gap-659780545\" class=\"gap-element clearfix\" style=\"height:auto\">\n<div class=\"row align-equal\" id=\"row-1766304991\" style=\"max-width: 100%\">\n<div id=\"col-1501234352\" class=\"col medium-6 small-12 large-3\">\n<div class=\"col-inner\">\n<p>\t<a class=\"plain\" href=\"\/contact-us\/\">\t<\/p>\n<div class=\"icon-box featured-box icon-box-center text-center\">\n<div class=\"icon-box-img\" style=\"width: 48px\">\n<div class=\"icon\">\n<div class=\"icon-inner\">\n\t\t\t\t\t\t<img decoding=\"async\" class src=\"https:\/\/neonthis.com\/wp-content\/uploads\/2023\/10\/contact-us.png\" alt=\"\">\t\t\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"icon-box-text last-reset\">\n<h3>Contact Us<\/h3>\n<p><span style=\"font-size: 90%\">Get in touch with us for any questions, concerns, or custom neon design requests<\/span><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/a><\/p><\/div>\n<\/p><\/div>\n<div id=\"col-1501234352\" class=\"col medium-6 small-12 large-3\">\n<div class=\"col-inner\">\n<p>\t<a class=\"plain\" href=\"\/support\/general\">\t<\/p>\n<div class=\"icon-box featured-box icon-box-center text-center\">\n<div class=\"icon-box-img\" style=\"width: 48px\">\n<div class=\"icon\">\n<div class=\"icon-inner\">\n\t\t\t\t\t\t<img decoding=\"async\" class src=\"https:\/\/neonthis.com\/wp-content\/uploads\/2023\/10\/general.png\" alt=\"\">\t\t\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"icon-box-text last-reset\">\n<h3>General<\/h3>\n<p><span style=\"font-size: 90%\">Get answers to common questions about our company and products<\/span><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/a><\/p><\/div>\n<\/p><\/div>\n<div id=\"col-593821633\" class=\"col medium-6 small-12 large-3\">\n<div class=\"col-inner\">\n<p>\t<a class=\"plain\" href=\"\/support\/product\">\t<\/p>\n<div class=\"icon-box featured-box icon-box-center text-center\">\n<div class=\"icon-box-img\" style=\"width: 48px\">\n<div class=\"icon\">\n<div class=\"icon-inner\">\n\t\t\t\t\t\t<img decoding=\"async\" class src=\"https:\/\/neonthis.com\/wp-content\/uploads\/2023\/10\/product.png\" alt=\"\">\t\t\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"icon-box-text last-reset\">\n<h3>Product<\/h3>\n<p><span style=\"font-size: 90%\">Learn about the features and specifications of our neon signs<\/span><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/a><\/p><\/div>\n<\/p><\/div>\n<div id=\"col-300627826\" class=\"col medium-6 small-12 large-3\">\n<div class=\"col-inner\">\n<p>\t<a class=\"plain\" href=\"\/support\/custom-neons\">\t<\/p>\n<div class=\"icon-box featured-box icon-box-center text-center\">\n<div class=\"icon-box-img\" style=\"width: 48px\">\n<div class=\"icon\">\n<div class=\"icon-inner\">\n\t\t\t\t\t\t<img decoding=\"async\" class src=\"https:\/\/neonthis.com\/wp-content\/uploads\/2023\/10\/custom-neons.png\" alt=\"\">\t\t\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"icon-box-text last-reset\">\n<h3>Custom Neons<\/h3>\n<p><span style=\"font-size: 90%\">Design your own custom neon sign with our online tool<\/span><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/a><\/p><\/div>\n<\/p><\/div>\n<div id=\"col-1934076160\" class=\"col medium-6 small-12 large-3\">\n<div class=\"col-inner\">\n<p>\t<a class=\"plain\" href=\"\/support\/installation\">\t<\/p>\n<div class=\"icon-box featured-box icon-box-center text-center\">\n<div class=\"icon-box-img\" style=\"width: 48px\">\n<div class=\"icon\">\n<div class=\"icon-inner\">\n\t\t\t\t\t\t<img decoding=\"async\" class src=\"https:\/\/neonthis.com\/wp-content\/uploads\/2023\/10\/installation.png\" alt=\"\">\t\t\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"icon-box-text last-reset\">\n<h3>Installation<\/h3>\n<p><span style=\"font-size: 90%\">Find out how to install and care for your neon sign<\/span><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/a><\/p><\/div>\n<\/p><\/div>\n<div id=\"col-1892425379\" class=\"col medium-6 small-12 large-3\">\n<div class=\"col-inner\">\n<p>\t<a class=\"plain\" href=\"\/support\/payments-shipping\">\t<\/p>\n<div class=\"icon-box featured-box icon-box-center text-center\">\n<div class=\"icon-box-img\" style=\"width: 48px\">\n<div class=\"icon\">\n<div class=\"icon-inner\">\n\t\t\t\t\t\t<img decoding=\"async\" class src=\"https:\/\/neonthis.com\/wp-content\/uploads\/2023\/10\/payments-shipping.png\" alt=\"\">\t\t\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"icon-box-text last-reset\">\n<h3>Payments &amp; Shipping<\/h3>\n<p><span style=\"font-size: 90%\">See our options for payment and shipping your neon sign<\/span><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/a><\/p><\/div>\n<\/p><\/div>\n<div id=\"col-1892425379\" class=\"col medium-6 small-12 large-3\">\n<div class=\"col-inner\">\n<p>\t<a class=\"plain\" href=\"\/support\/warranty\">\t<\/p>\n<div class=\"icon-box featured-box icon-box-center text-center\">\n<div class=\"icon-box-img\" style=\"width: 48px\">\n<div class=\"icon\">\n<div class=\"icon-inner\">\n\t\t\t\t\t\t<img decoding=\"async\" class src=\"https:\/\/neonthis.com\/wp-content\/uploads\/2023\/10\/warranty.png\" alt=\"\">\t\t\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"icon-box-text last-reset\">\n<h3>Warranty<\/h3>\n<p><span style=\"font-size: 90%\">Learn about the terms and coverage of our manufacturer&#8217;s warranty<\/span><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/a><\/p><\/div>\n<\/p><\/div>\n<div id=\"col-487763208\" class=\"col medium-6 small-12 large-3\">\n<div class=\"col-inner\">\n<p>\t<a class=\"plain\" href=\"\/support\/returns\">\t<\/p>\n<div class=\"icon-box featured-box icon-box-center text-center\">\n<div class=\"icon-box-img\" style=\"width: 48px\">\n<div class=\"icon\">\n<div class=\"icon-inner\">\n\t\t\t\t\t\t<img decoding=\"async\" class src=\"https:\/\/neonthis.com\/wp-content\/uploads\/2023\/10\/returns.png\" alt=\"\">\t\t\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"icon-box-text last-reset\">\n<h3>Returns<\/h3>\n<p><span style=\"font-size: 90%\">Find out our policy for returning faulty products<\/span><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/a><\/p><\/div>\n<\/p><\/div>\n<div id=\"col-487763208\" class=\"col medium-6 small-12 large-3\">\n<div class=\"col-inner\">\n<p>\t<a class=\"plain\" href=\"\/support\/production\">\t<\/p>\n<div class=\"icon-box featured-box icon-box-center text-center\">\n<div class=\"icon-box-img\" style=\"width: 48px\">\n<div class=\"icon\">\n<div class=\"icon-inner\">\n\t\t\t\t\t\t<img decoding=\"async\" class src=\"https:\/\/neonthis.com\/wp-content\/uploads\/2023\/10\/production.png\" alt=\"\">\t\t\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"icon-box-text last-reset\">\n<h3>Production<\/h3>\n<p><span style=\"font-size: 90%\">See how we make our neon signs and estimated production times<\/span><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/a><\/p><\/div>\n<\/p><\/div>\n<div id=\"col-487763208\" class=\"col medium-6 small-12 large-3\">\n<div class=\"col-inner\">\n<p>\t<a class=\"plain\" href=\"\/my-account\/\">\t<\/p>\n<div class=\"icon-box featured-box icon-box-center text-center\">\n<div class=\"icon-box-img\" style=\"width: 48px\">\n<div class=\"icon\">\n<div class=\"icon-inner\">\n\t\t\t\t\t\t<img decoding=\"async\" class src=\"https:\/\/neonthis.com\/wp-content\/uploads\/2023\/10\/my-account.png\" alt=\"\">\t\t\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"icon-box-text last-reset\">\n<h3>My Account<\/h3>\n<p><span style=\"font-size: 90%\">Manage your account and view past orders<\/span><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/a><\/p><\/div>\n<\/p><\/div>\n<div id=\"col-487763208\" class=\"col medium-6 small-12 large-3\">\n<div class=\"col-inner\">\n<p>\t<a class=\"plain\" href=\"\/terms-conditions\/\">\t<\/p>\n<div class=\"icon-box featured-box icon-box-center text-center\">\n<div class=\"icon-box-img\" style=\"width: 48px\">\n<div class=\"icon\">\n<div class=\"icon-inner\">\n\t\t\t\t\t\t<img decoding=\"async\" class src=\"https:\/\/neonthis.com\/wp-content\/uploads\/2023\/10\/terms.png\" alt=\"\">\t\t\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"icon-box-text last-reset\">\n<h3>Terms &amp; Conditions<\/h3>\n<p><span style=\"font-size: 90%\">Read our terms and conditions for using our website and products<\/span><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/a><\/p><\/div>\n<\/p><\/div>\n<div id=\"col-487763208\" class=\"col medium-6 small-12 large-3\">\n<div class=\"col-inner\">\n<p>\t<a class=\"plain\" href=\"\/privacy-policy\/\">\t<\/p>\n<div class=\"icon-box featured-box icon-box-center text-center\">\n<div class=\"icon-box-img\" style=\"width: 48px\">\n<div class=\"icon\">\n<div class=\"icon-inner\">\n\t\t\t\t\t\t<img decoding=\"async\" class src=\"https:\/\/neonthis.com\/wp-content\/uploads\/2023\/10\/privacy.png\" alt=\"\">\t\t\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"icon-box-text last-reset\">\n<h3>Privacy Policy<\/h3>\n<p><span style=\"font-size: 90%\">Learn how we protect your personal information<\/span><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<\/a><\/p><\/div>\n<\/p><\/div>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"For every question, our support team has a bright answer. From product inquiries to order assistance, we&#039;re here to help you shine.","_seopress_robots_index":"","bwfblock_default_font":"","footnotes":""},"_links":{"self":[{"href":"https:\/\/neonthis.com\/wp-json\/wp\/v2\/pages\/12097"}],"collection":[{"href":"https:\/\/neonthis.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/neonthis.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/neonthis.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/neonthis.com\/wp-json\/wp\/v2\/comments?post=12097"}],"version-history":[{"count":1,"href":"https:\/\/neonthis.com\/wp-json\/wp\/v2\/pages\/12097\/revisions"}],"predecessor-version":[{"id":77073,"href":"https:\/\/neonthis.com\/wp-json\/wp\/v2\/pages\/12097\/revisions\/77073"}],"wp:attachment":[{"href":"https:\/\/neonthis.com\/wp-json\/wp\/v2\/media?parent=12097"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}