Here you will find answers to frequently asked questions as well as contact information for contacting our team if you require any additional assistance.
Contact Us
Get in touch with us for any questions, concerns, or custom neon design requests
General
Get answers to common questions about our company and products
Product
Learn about the features and specifications of our neon signs
Custom Neons
Design your own custom neon sign with our online tool
Installation
Find out how to install and care for your neon sign
Payments & Shipping
See our options for payment and shipping your neon sign
Warranty
Learn about the terms and coverage of our manufacturer’s warranty
Returns
Find out our policy for returning faulty products
Production
See how we make our neon signs and estimated production times
My Account
Manage your account and view past orders
Terms & Conditions
Read our terms and conditions for using our website and products