What is your return policy?

Customer satisfaction is our top priority. If you are not completely satisfied with your purchase, please reach out to us and we will work with you to find a resolution.

Please note that returns and refunds are only offered for faulty products, and the final resolution will be determined on a case by case basis at the discretion of our team.

Is it possible to get a refund if I change my mind?

We pride ourselves on creating custom neon signs that are tailored to your specific needs and preferences. While this means that we cannot offer returns or refunds once an order has been placed, we are dedicated to ensuring that you are completely satisfied with your purchase.

If you experience any issues with your neon sign, please reach out to us and we will do our best to resolve the problem and make sure you love your new neon artwork.

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